Capture what you see
Take a new photo or short video in the app. Add the location and a description to help operations understand the concern.
Community safety · An SBB innovation
BantayJuanSafe Every Juan
See it.
Report it.
Track it.
A safer community starts with what you see. BantayJuan helps people report local concerns, share live evidence, and follow what happens next through a private tracking code.
- Live photo & video
- Private tracking
- Community advisories
Citizen reporting, connected to the Pantepoptes response platform
From concern to coordination
A clear next step.
At every step.
Send it for review
Submit the report for validation and routing. Operations teams review the evidence and coordinate the appropriate agency or response.
Follow what happens next
Keep your private tracking code to check the report’s progress without creating a public account.
Built around the community
More ways to stay
aware and connected.
Community reporting
Document road hazards, damaged public facilities, and other local concerns with newly captured photo or video evidence.
Private progress tracking
Check a report with its private tracking code. Anonymous reporting does not require a name, phone number, or email address.
SOS & operator calls
Send a GPS-based SOS or start a video call to available operators where the service is enabled. Coverage depends on participating operations teams.
Local advisories
View published community notices, road updates, and safety advisories from participating areas to stay informed about nearby concerns.
Your report. Your private code.
Stay informed.
Keep it private.
A report should not end at submission. BantayJuan gives you a private way to return and check its progress, without a public profile.
Keep your tracking code safe: it is the key to viewing your report’s updates.
BantayJuan + Pantepoptes
BantayJuan is the citizen experience. Pantepoptes supports the operations behind it: reviewing reports, assigning agencies, coordinating responders, and recording progress.
Explore the response platformBefore you begin
A few useful answers.
Who is BantayJuan for?
Residents and visitors who want to report local concerns, plus local governments and response organizations looking to connect citizen reports with an organized operations workflow.
Can I report anonymously?
Community reports can be submitted without a public account or personal contact details. Photos, videos, descriptions, and locations may still contain identifying information, so share only what is needed to explain the concern.
Is BantayJuan available in every city?
Reporting coverage, advisories, SOS handling, and operator calls depend on participating areas and enabled services. Contact SBB to discuss coverage or a demonstration for your organization.
Does sending an SOS guarantee a response?
Response depends on coverage, operator availability, and connectivity. BantayJuan is operated by SBB Innovations and does not replace emergency services. If there is immediate danger, contact your local emergency number.
BantayJuan · Safe Every Juan